AI Chatbot Development · London

A chatbot that handles enquiries, qualifies leads, and books appointments · without your team being involved.

Mode builds custom AI chatbots integrated directly into your website, WhatsApp, or internal tools. Trained on your business, your products, and your customers. Live in days, not months.

AI Chatbot Setup £495 inc VAT  ·  AI Workflow Build £695 inc VAT  ·  AI Implementation Sprint £1,495 inc VAT

The problem

Most business chatbots fail for the same reasons.

  • 01

    They use a rule-based decision tree that breaks the moment a customer asks anything slightly off-script. The user hits a dead end. The enquiry is lost.

  • 02

    They weren't trained on the actual business. Generic responses, wrong information, no understanding of the product. Customers realise immediately it's useless and call anyway.

  • 03

    They sit on a static FAQ page. Not on the channels where customers actually are · WhatsApp, the main site, the booking flow, the post-purchase journey.

  • 04

    Nobody owns the ongoing training. The chatbot was set up once and never updated. It still quotes the old pricing.

What Mode builds

Custom AI. Trained on your business. Integrated into your workflow.

Mode builds AI chatbots using large language models · not rule-based decision trees. They understand natural language, handle follow-up questions, and escalate to a human when the situation requires it.

Every chatbot is trained on your specific business: your products, your pricing, your FAQs, your tone of voice. Integrated with your CRM so every conversation creates a record. Connected to your booking system if you take appointments.

Deployment takes days, not months. We scope, build, test, and hand over · with documentation on how to update the training data as your business changes.

Typical build: 5–10 working days from scope sign-off to live deployment  ·  Includes integration, testing, and handover documentation

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What's included
  • Custom AI chatbot trained on your business data and FAQs
  • Natural language understanding · handles real conversations, not just keywords
  • Website embed (any platform), WhatsApp integration, or both
  • CRM integration · every conversation logged automatically
  • Lead qualification flow · captures name, requirement, and contact details
  • Appointment booking integration (Calendly, Google Calendar, or custom)
  • Escalation logic · hands off to a human at the right moment
  • Tone of voice training · responds in your brand's voice
  • Analytics dashboard · conversations, conversion rate, escalation rate
  • Ongoing training support · update knowledge base as the business changes
Packages

Three ways to get your chatbot built.

AI Chatbot Setup
£495
inc VAT  ·  One-off  ·  10 working days

Single-platform AI chatbot configured + trained on your business knowledge — pricing, services, FAQs, escalation rules. Embedded on your site, integrated with your inbox or CRM. 30 days of post-launch refinement.

GET STARTED
AI Workflow Build
£695
inc VAT  ·  One-off  ·  2–3 weeks · 50% upfront

Production-grade automation including chatbot plus cross-system data sync · CRM integration, lead routing, custom workflows. Plain-language documentation. 30-day refinement window. Everything built belongs to you.

GET STARTED
AI Systems Partner
£295
/ month inc VAT  ·  cancel anytime

Chatbot built alongside your other automation priorities · lead workflows, reporting, follow-up sequences · all running in parallel as a rolling monthly engagement.

GET STARTED

AI chatbot subscriptions and hosting costs billed separately at cost.

Get started

Your chatbot. Live within two weeks.

Tell us what the chatbot needs to do. We'll scope it, build it, and have it live and integrated into your workflow within 10 working days of sign-off.